Part II - Facilitation

In Part I of this series, we discussed the boom of online learning, the benefits of challenges that most course creators and students face and the best practices for preparation and development of your course.

With those foundational pieces in mind, let’s talk about how to best facilitate your course material to ensure that you are delivering an inclusive, engagement-friendly, and educationally impactful experience for your learners.

Facilitation - How to Get Started

When it comes to the actual facilitation of your online course, there are a number of areas you are going to want to focus on, including:

• Securing the Tools of the Trade
• Creating a Comfortable and Inclusive Environment
• Outlining Clear Goals and Expectations
• Offering Behind the Scenes Support
• Fostering Participant Communication
• Including Opportunities for Engagement
• Facilitating Forward Movement

Within this article, we will go through each of these areas with recommendations on how to best...

If you’ve worked with us in the past, you’ve likely heard us mention the WOSLIE Way. If you haven’t, you’re probably wondering what it is.

WOSLIE is an acronym for six critical strategies for activating audience engagement during your presentations - whether they are online, in person, or a hybrid of both. While shiftED formulated the strategies, it is up to the presenter to determine how best to implement them, based on their audience, their content, their comfort and experience level, and other important factors. After we introduce these principles during our workshops and courses, we discuss practical applications for incorporating them based on specific participant scenarios. We believe there is no ‘one-size-fits-all’ approach to presenting, and take a heuristic view with our training and coaching. Because most of our workshop and 1:1 coaching clients have been primarily online for the past two years, the conversations have been dominated by...

If you are a subject matter expert with an audience, you already know that engaging with the people in front of you is a critical part of the social learning experience. And if you are teaching others, this engagement also serves to increase retention rates for your participants.

While there are bucketloads of methods for inviting participation, your options and choice will often depend on the size of your group, the purpose of your presentation, the audience composition, the time allotted, and your venue, to name a few. For example, if your presentation is in a large theatre or auditorium with an audience of 300 and you have been offered 10 minutes on stage, you wouldn’t necessarily opt for audience engagement that involves moving about the room – theatre-style row seating and the timing do not lend themselves well for that freedom of movement, although it can certainly be done.

But what if bums are firmly planted?

Does that mean you can’t engage the...